Welcome to Creativeulo! Here’s a simple guide before you use our digital products and services
Quick Overview On What You Need to Know
1. Digital Products & No Refunds
All products and services offered by Creativeulo are digital in nature.
Once a digital product or service has been accessed, downloaded, or used, it becomes non-refundable.
By completing a purchase, you acknowledge and consent to immediate access to digital content and waive any statutory cancellation rights under the UK Consumer Contracts Regulations.
Creativeulo maintains the right, at its sole discretion, to review individual refund requests in exceptional circumstances through customer support.
2. Account Responsibilities
Keep your login details secure. You are responsible for all activity under your account.
3. Prohibited Activities
No illegal activity, impersonation, malware, hacking, or unauthorised resale/distribution.
4. B2C vs B2B Rules
Consumers (B2C) have statutory rights under UK law.
Businesses and partners (B2B) are fully bound by the no-refund policy except where a contract explicitly allows otherwise.
5. Liability Limits
We are not liable for indirect or consequential losses (e.g., lost profits).
Our liability is limited to the amount paid, except for unavoidable statutory exceptions like death or personal injury caused by our negligence.
6. Your Consent
By using our services, you agree to these rules. Make sure you understand them before purchasing.
7. Read Full Terms
For complete details on liability, refunds, intellectual property, governing law, and other legal obligations, please read the full Terms & Conditions below.
Full Legal Terms
1. Overview of Services
Creativeulo provides digital products and services. We may update, modify, restrict, or discontinue any part of our services at any time. Continued use after changes constitutes acceptance.
2. Eligibility
Users must be at least 18 years old or have parental/guardian consent. Information provided must be accurate and comply with UK law.
3. Account Responsibilities
You are responsible for your account security and all activity under your account. Notify us immediately of any unauthorised use. We are not liable for losses unless caused by our negligence.
4. Orders, Digital Products & Payments
Orders are subject to acceptance and availability.
Prices and descriptions may be corrected.
Payment must be successfully processed before access to digital content/services.
5. Digital Content & Service Delivery
You must have the required hardware/software to use digital content/services. We are not liable for the inability to use due to your system or connectivity issues.
6. Refunds & Cancellation of Services
Non-Refundable Policy: All digital products and services are non-refundable once accessed. By purchasing and accessing digital content/services, you consent to immediate delivery and acknowledge that you lose your right to cancel under UK consumer law.
Refund Exceptions: Only if the product/service is faulty or does not function as technically intended.
B2B & Partners: The no-refund policy applies fully except where separate agreements allow otherwise.
Digital Services: If the service starts during the 14-day cooling-off period, cancellation after full performance is not allowed; partial cancellation may incur reasonable costs.
7. Prohibited Activities
No illegal activity, impersonation, malware, hacking, or unauthorised resale/distribution.
8. Intellectual Property
All content on Creativeulo is owned by us or our licensors. Copying, distributing, or modifying content without permission is prohibited.
9. Disclaimer of Warranties
Our services are provided “as-is.” We disclaim all warranties except those required by law.
10. Limitation of Liability
We are not liable for indirect, incidental, or consequential losses.
Liability is capped at the amount paid, except for unavoidable statutory exceptions (e.g., death/personal injury from our negligence).
B2C statutory rights apply; B2B/partners are bound by limits unless explicitly stated otherwise.
11. Indemnification
You agree to indemnify and hold harmless Creativeulo and its affiliates from any claims, damages, or expenses arising from violation of these Terms or misuse of our digital products/services.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. All disputes are subject to the courts of England and Wales.
13. Changes to Terms
We may update these terms at any time. Continued use of services constitutes acceptance.
14. Scope of Terms
These Terms apply to all users, including individual consumers (B2C), business clients (B2B), and authorised partners/affiliates.
15. Contact Information
Creativeulo Email: contact@creativeulo.app3.uk